When Purchasing from us, please follow these procedures to ensure that you receive the correct product on time.
We prefer to receive purchasing enquiries via email, but telephone is acceptable.
We can advise on optimum choice of product types for specific applications ensuring best technical performance and value for money. When the type of product and quantity together with full address details has bee established we will email a formal quotation giving correct part numbers, price and delivery of the product(s).
Subsequent purchase orders are checked for compliance with the quotation and the product(s) prepared for shipment.
A Proforma Invoice is emailed to customers who do not have a credit account and the product(s) are shipped on receipt of cleared funds in our bank. All bank transfer charges must be paid by the customer so that the full invoice value is credited to our account.
Payment is acceptable by VISA or MasterCard credit/debit Card.
The Card payment can only be processed in GB Pounds. We do not accept any other Cards or Currencies.
Secure payment can only be made by telephone on +44(0)1276 609777. All references to Card Numbers and Security Codes are deleted at the time of the transaction taking place.
Payment by email is definitely not recommended and can only be done at the customers risk.
30 day credit accounts can be opened for established businesses customers.